Surgical Equipment Manager, Victoria

About the role

Alcon is hiring a Surgical Equipment Manager for Victoria, South Australia, to own Phaco and VitRet equipment, including demonstrations, service at point of sale and essential consumables. The role represents Alcon in surgical accounts planning and execution, acts as a key contact during the demo and close process, and hands over the account after the sale.

Key responsibilities

• Drive sales growth through strong customer relationships and sell Phaco and VitRet equipment and VitRet consumables
• Partner with Account Managers on demos and close, supported by Technical Service
• Own cataract and VitRet account plans and execute them, providing end-to-end support to customers at the time of sale
• Map decision-making processes and stakeholders, and follow up on contract negotiations and quote preparation
• Generate demand, convert from competition with value-based selling, and align with customers using a consultative approach
• Initiate local events, liaise with expert roles for deep technical or clinical knowledge, and report on competitor activity

Required profile

• Sales experience in medical devices and/or pharma, ideally ophthalmology
• Consultative B2B selling experience, ideally in high-end medical devices
• Deep knowledge of the Phaco and VitRet portfolios
• Tertiary qualification in optometry, orthoptics, science or business
• 3 years of experience in customer-facing roles in a surgical environment or other industries
• Ability to manage overlapping customers with the VitRet manager in Partner & Grow Vit accounts

Required skills

• CRM applications such as Salesforce (desired)
• Use of budget impact models and demonstration of value concepts
• Excellent communication, negotiation and stakeholder relationship skills
• Problem-solving, analytical and business decision-making skills

No visa sponsorship or relocation is provided.