Support Officer - Correctional Centre Administration

About the role

This Support Officer contributes to the efficient operation of a correctional centre by providing administrative and secretariat support to the General Manager. The role also involves coordinating and delivering other clerical and administrative duties as required by the centre's administration team.

Key responsibilities

• Examine incoming correspondence and check outgoing correspondence against style guides and formatting requirements, amending where necessary
• Register and prioritise incoming and outgoing correspondence
• Manage the appointment diary on behalf of management
• Ensure confidentiality of documents and maintain a secure filing system
• Schedule meetings, book meeting rooms and organise teleconferencing
• Book travel, including accommodation, car hire and flights
• Provide advice on administrative issues and help prepare briefs, memoranda, submissions and executive and ministerial correspondence
• Maintain office communication and technology, including answering phones, facsimiles, photocopiers, printers and computers
• Screen telephone calls and redirect enquiries to the right areas of the office and agency
• Undertake procurement of stationery and office supplies, and perform financial processing such as purchase orders, corporate card reconciliation, transaction monitoring and banking
• Process human resources paperwork, take minutes at meetings and carry out opening and closing procedures

Applications must remain current for 12 months. The occupation group is Administration.