Strategic Communication Adviser

About the role

The Adviser, Strategic Communication will join a high‑performing team within the Department of Government Services, supporting the Consumer Affairs Victoria portfolio. The role focuses on end‑to‑end campaign management, reporting and contributes to broader communication strategies and content creation.

Key responsibilities

• Develop and deliver communication strategies and campaign plans, ensuring alignment with departmental objectives.
• Create content for multiple channels, including EDMs, social media, advertising copy, web pages, speeches and other materials.
• Coordinate approvals, planning and work allocation for communication activities.
• Monitor, evaluate and report on campaign performance, preparing briefings and analytical documents.
• Provide communication advice and support to business units, regional offices, statutory entities and senior executives.
• Build and maintain effective relationships with internal teams, external agencies and key stakeholders.

Required profile

• Experience in managing communication campaigns and projects in a government or public‑sector environment.
• Strong ability to work collaboratively with diverse partners, including creative agencies, project managers and senior officials.
• Excellent written and verbal communication skills, with a focus on clear, audience‑centred messaging.

Required skills

What we offer

• Opportunity to shape communication that improves how Victorians interact with government services.
• Collaborative work environment within a modern, digitised public‑sector department.