Strategic Account Manager, Mid Market

About the role

Join Square’s Account Management team to help high‑value Australian sellers grow and scale using Square’s integrated, omnichannel solutions. You will act as a trusted advisor, delivering strategic guidance that aligns seller goals with Square’s product suite.

Key responsibilities

• Own long‑term, high‑impact partnerships with a diverse portfolio of mid‑market sellers.
• Provide tailored, strategic advice to maximise the value sellers receive from Square’s payments, software, and financial services.
• Identify growth opportunities, influence product adoption, and negotiate mutually beneficial commercial outcomes.
• Represent seller interests internally, synthesising insights to inform product and service decisions.
• Collaborate cross‑functionally with product, sales, and support teams to shape solutions for complex business scenarios.

Required profile

• Proven experience managing strategic accounts or high‑value B2B relationships.
• Strong business acumen with the ability to anticipate challenges and propose creative solutions.
• Excellent communication and negotiation skills, with a focus on delivering measurable outcomes.
• Ability to work autonomously while contributing to a collaborative team environment.

Required skills

What we offer

• Opportunity to work with a leading global payments and commerce platform.
• Exposure to a fast‑growing, innovative product ecosystem.
• Supportive culture that encourages professional growth and cross‑functional collaboration.