Specialist Technician – Systems Engineer (Education IT Support)

About the role

Bytewize is looking for experienced Systems Engineers / Specialist Technicians to provide technical support to Victorian schools through the Technical Support to Schools Program (TSSP). You will manage and maintain ICT infrastructure, support staff and students, and help deliver professional development on technology use.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer and support school networks, servers and cloud services.
• Provide on‑site support in large, technology‑driven learning environments.
• Collaborate with school leadership teams and deliver ICT professional development sessions.
• Plan, deploy and manage 1:1 and BYOD device programmes.

Required profile

• Minimum 5 years of senior‑level IT support experience (education sector, TSSP, or equivalent corporate environment).
• Ability to work independently and as part of a team.
• Strong problem‑solving, escalation and communication skills.
• Punctual, reliable, well‑organised with a systematic troubleshooting approach.
• Eligibility to work in Australia, current driver’s licence, reliable vehicle and willingness to undergo police/background checks.

Required skills

• Hyper‑V virtualization administration.
• Windows Server and Linux server administration.
• Cloud service administration (Google Workspace, Microsoft 365).
• Mobile Device Management (MDM) deployment and administration.
• Advanced enterprise networking (Cisco and HP switching).
• Cisco wireless technologies (controllers, APs).
• Standard Operating Environment (SOE) and image deployment with advanced troubleshooting.
• Support for large fleets of desktops, notebooks, and mobile devices.
• Technical documentation and ICT training delivery.

What we offer

• Salary range $90,000 – $110,000 (pro‑rata) AUD per year.
• Top rates guaranteed based on skills and experience.
• Regular performance‑based salary reviews.
• Flexible employment options: contract, casual or permanent; part‑time or full‑time.
• Access to salary packaging options.