Service Desk Technician – 12 Month Fixed Term
acciona · Adelaide
Job description
About the role
ACCIONA is seeking a motivated Service Desk Technician to join its Adelaide team on a 12‑month fixed‑term contract. You will provide second‑level support for computer systems, applications and mobile services, ensuring smooth IT operations for end‑users.
Key responsibilities
- Log and handle ICT incidents and service requests using ServiceNow, maintaining ticket queues and meeting SLA targets.
- Install and configure computer hardware, Microsoft software, peripheral devices and mobile devices (iOS and Android).
- Provide PC hardware support, including maintenance of printers and scanners.
- Document clear notes in ServiceNow and contribute to Knowledge Base articles.
Required profile
- Proven experience in a Level 2 support role within a large matrix organisation.
- Excellent communication skills for interacting with stakeholders.
Required skills
- ServiceNow
- Microsoft products (Office 365, Windows)
- iOS and Android mobile device support
- PC hardware configuration and troubleshooting
- Printer and scanner maintenance
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 13 hours ago
Expires 1 month from now
8 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
acciona
Adelaide