Service Allocation & Administration Coordinator

About the role

Linde Material Handling, part of the KION Group, is looking for a Service Allocation & Administration Coordinator in Victoria. The role provides a high level of customer service, allocates jobs to field service technicians and gives general administrative support to the Service Department. It suits an organised, customer-focused person with strong administrative skills who can handle several tasks in a fast-paced environment.

Key responsibilities

• Open and close jobs within the service management system.
• Liaise with field technicians to allocate jobs and keep customers informed.
• Provide administrative support to the Service Department.
• Prepare estimates and make sure service orders are invoiced and closed.
• Assist with incoming service calls during busy periods.

Required profile

• Previous administrative or customer service experience.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and computer skills.
• Team-focused with a proactive approach.

To apply, candidates submit their current resume and cover letter. Pre-employment medical and reference checks are part of the recruitment process, and the company does not accept unsolicited resumes from agencies.

What we offer

• Free access to over 18,000 learning resources via LinkedIn Learning.
• Discounted gym memberships via Fitness Passport for you and your family.
• A fully maintained vehicle through Novated Leasing.
• Confidential counselling for you and your family via EAP.
• Birthday gift and anniversary bonuses.