Senior Software Engineer - Production Systems

About the role

Fortescue is looking for an experienced Senior Software Engineer, Production Systems to join its Perth office. The role plays a key part in keeping the reliability, performance and continuous improvement of Fortescue's autonomous systems strong. It is a hands-on technical leadership position working with customers, site teams and engineering specialists, with a roster Monday to Friday including on-call requirements.

Key responsibilities

• Lead complex production incidents, defect investigations and root cause analysis, and own escalated technical issues from triage to verified resolution
• Diagnose issues across software applications, services, infrastructure, data and system interfaces
• Develop and implement sustainable solutions, including software fixes, configuration changes and improved operational practices
• Work with Engineering, Product, Integration, Verification and Operations teams to resolve technical challenges
• Communicate technical findings, risks, progress and solutions to customers and internal stakeholders
• Turn operational insights into engineering improvements and improve reliability through better monitoring, diagnostics, documentation and support processes
• Mentor colleagues and contribute to technical design and continuous improvement

Required profile

• Significant experience in software engineering, production engineering, technical support or a related discipline
• Ability to investigate and resolve complex software and production issues independently
• Technical leadership, including mentoring and knowledge sharing
• Strong written and verbal communication, able to explain complex technical information to diverse audiences
• Familiarity with autonomous systems, fleet management, mining operations or safety-critical software is highly desirable

Required skills

• Debugging and troubleshooting across software, operating systems, networks and system integrations
• Use of source code, logs, telemetry, monitoring and diagnostic tools
• Desirable: C#, TypeScript, C++, Linux, networking, containers or distributed systems