Senior Robotic Clinical Specialist - Australia & New Zealand

About the role

Medtronic is hiring a Senior Robotic Clinical Specialist for its Robotic Surgical Technologies (RST) team, covering Australia and New Zealand. The specialist supports customers during the launch, development and expansion of their surgical robotics programs, managing end-to-end integration, operational readiness, clinical adoption and growth of the Robotic-Assisted Surgery (RAS) system. This is a fully remote, field-based role requiring travel up to 50% of the time.

Key responsibilities

• Lead the implementation of robotic-assisted surgical systems and digital surgery solutions across Australia and New Zealand, including new program launches and expansion of existing programs.
• Partner with Field Service Engineers and hospital teams to prepare operating rooms, workflows and clinical teams for installation and use of the RAS system.
• Develop surgeon training plans, coordinate participation in Medtronic training programs and arrange proctored cases after training.
• Work with Customer Training and PACE teams to deliver customer training and ongoing clinical education for newly installed and established systems.
• Build relationships with surgeons, nurses, sterile processing teams, operating room management, hospital leadership and other stakeholders.
• Facilitate collaboration between hospital stakeholders and Medtronic teams, with timely escalation of risks or issues.
• Collaborate with commercial and clinical teams to support program development, stakeholder engagement and growth opportunities.
• Support standardisation of operating room workflows, room set-up, inventory planning, case preparation and procedural readiness.
• Use account and program data to identify adoption barriers and support corrective actions.
• Contribute to strategic projects, pilot programs and new business initiatives as required.

Required profile

• Degree plus 4 years of relevant experience in the medical devices industry.
• Operating room knowledge or experience.
• Ability to move from idea generation and strategy through detailed implementation to results delivery.
• Experience in change management processes.
• Valid driver's license, own transport and willingness to travel as required.