Senior Network Engineer

About the role

TriCare, a family-owned provider of retirement communities and aged care facilities in Queensland, is looking for a Senior Network Engineer to report directly to the Chief Information Officer. The role owns the network services supporting aged care residences, retirement living communities and corporate offices, covering LAN, WAN, internet, wireless, network security, remote access, cloud connectivity, voice and the network dependencies of clinical, building and operational systems. It is a hands-on, varied position combining design, operations, security, troubleshooting, project delivery and improvement.

Key responsibilities

• Design and deliver enterprise LAN, WAN, SD-WAN, internet and wireless solutions, including campus, branch and data-centre networks, and structured copper/fibre cabling, racks, patching, optics and PoE.
• Lead network projects for new facilities, upgrades, relocations and acquisitions.
• Develop secure cloud connectivity for Microsoft Azure, Microsoft 365 and SaaS platforms, and plan QoS and bandwidth for business and care-service applications.
• Maintain switches, routers, firewalls, wireless infrastructure and network management platforms, and monitor performance with alerts, flow data, logs and dashboards.
• Troubleshoot complex issues, coordinate with carriers and vendors, and carry out root-cause analysis.
• Implement segmentation, firewall policies, VPNs and secure remote access, and support cyber security, vulnerability remediation and device hardening.
• Support essential services such as nurse call systems, clinical and medication management platforms, CCTV and access control.
• Automate repetitive tasks, keep accurate documentation, diagrams and asset registers, and contribute to technology roadmaps.

Required profile

• Permanent full-time position based at the TriCare Head Office in Mt Gravatt, with travel to facilities when needed and occasional work outside normal hours.
• Ability to balance operational priorities, security requirements and business needs, and to maintain confidentiality of resident, health, payroll and commercial information.
• A satisfactory Police Clearance Certificate is required under the Aged Care Act 1997.

Required skills

• Enterprise networking: routing, switching, VLANs and TCP/IP.
• WAN, SD-WAN and internet services in multi-site environments, and enterprise wireless.
• Firewalls, VPNs, segmentation and network security controls.
• Managing production changes, detailed documentation and automation.

What we offer

• Permanent full-time position with a good remuneration package.
• Discounted health care insurance.
• Friendly workplace culture with onsite car parking, near Westfield Garden City.

Applications are submitted through SEEK with a resume and cover letter addressed to the Chief Information Officer; recruiters are not considered.