Senior Field Technician

About the role

Join the Field Services team as a Senior Field Technician, working across service and network operations to deliver high‑quality outcomes for Australian homes and businesses. This hybrid position involves on‑site work in the Sydney metropolitan area, supporting both installation and maintenance of the HFC and fibre network.

Key responsibilities

• Deliver end‑to‑end service including installation, repair and maintenance of HFC and fibre infrastructure.
• Perform fault finding, noise chasing and amp swaps/upgrades across inside and outside plant environments.
• Provide exceptional customer experience while meeting tight deadlines and rotating night shift roster.

Required profile

• Autonomous, motivated self‑starter with extensive HFC network experience.
• Hold a current, clean Australian driver’s licence and ACMA licence.
• Willingness to work 7am‑7pm shifts, travel across Sydney Metro and participate in rotating night shifts.

Required skills

• PMUS/HFC inside and outside plant experience.
• Fault finding, noise chasing, amp swaps/upgrades.
• Fibre network assurance and installations.

What we offer

• 18 weeks paid parental leave.
• Lifestyle savings, health insurance, novated leasing, product discounts and salary‑sacrifice options.
• Device allowance or mobile device.
• Inclusive culture prioritising balance, wellbeing and career progression.