Senior Customer Business Manager

About the role

Nestlé is looking for a commercially‑savvy, strategic Senior Customer Business Manager to join its high‑performing sales team in Australia. You will own the development of customer strategies that drive growth, strengthen partnerships and deliver strong commercial results for iconic Nestlé brands.

Key responsibilities

• Create and deliver customer plans that accelerate sales growth and profitability.
• Lead annual business planning and commercial negotiations with major retail partners.
• Build influential relationships across customer organisations and internal stakeholders.
• Drive performance against sales, profit and market‑share targets.
• Identify growth opportunities through category, shopper and channel insights.
• Champion eCommerce initiatives and help shape the future of online growth.

Required profile

• Proven track record of managing and growing major customer accounts in a fast‑paced FMCG environment.
• Strong commercial acumen with the ability to drive sales while managing trade investment and profitability.
• Demonstrated success leading complex commercial negotiations with large‑scale retail partners.
• Strategic mindset with deep understanding of category, shopper, brand and market dynamics.
• Outstanding influencing and relationship‑building skills, able to engage stakeholders at all levels.

What we offer

• Competitive salary plus an attractive bonus program.
• Up to 5 “KitKat Days” per year to support wellbeing.
• Personalised development and varied career opportunities within a global FMCG leader.
• Wellbeing perks such as free flu vaccinations, discounted private health insurance and gym memberships.
• Generous leave options including up to 18 weeks paid parental leave and various special leaves.