Seasonal Product Guide

About the role

Join the Moorabbin Outlet store as a Seasonal Product Guide, where you’ll connect with guests, educate them on Arc'teryx products, and support purchases and warranty claims. This temporary position runs from October 2026 to January 2027, offering a dynamic retail environment during the peak season.

Key responsibilities

• Engage with customers, providing product knowledge and assistance with purchases.
• Support warranty claims and handle customer inquiries.
• Organise in‑store events and maintain a clean, welcoming environment.
• Conduct inventory counts, replenish stock, and ensure merchandising standards.
• Provide feedback on product displays to enhance the guest experience.

Required profile

• Minimum 2 years of retail sales experience.
• Strong communication, problem‑solving, and teamwork abilities.
• Enthusiasm for outdoor activities and a commitment to continuous improvement.
• Flexible availability: at least one opening, one closing, and one weekend shift each week.

What we offer

• Flexible seasonal schedule during the busiest months.
• Potential for post‑season growth into a permanent role.
• Product allowance, uniform allocation, and generous discounts on gear.
• Inclusive, supportive workplace culture aligned with Arc'teryx values.