Risk and Performance Analyst

About the role

The Victorian Ombudsman is seeking a Risk and Performance Analyst for its Strategy, Risk and Performance team in Melbourne. The team supports the Ombudsman in governing the organisation, managing its risks and achieving its objectives. The analyst establishes analytics capabilities to drive evidence-based decisions, high performance and continuous improvement. The position is ongoing, full-time, at VPSG 5 level, reporting to the Head of Strategy, Risk and Performance.

Key responsibilities

• Maintain and improve the risk management and organisational performance frameworks, and design and refine risk, control and performance indicators
• Analyse and interpret risk and performance data, identify trends, issues and emerging risks, and forecast future performance
• Produce high-quality risk and performance reports, dashboards and business intelligence for executives, committees and oversight bodies
• Support the outsourced internal audit program, quality assurance and the risk assurance program
• Manage the Business Continuity Management policy and plan, including business impact analysis, crisis management and testing
• Coordinate the mandatory insurance requirements under the Victorian Government Risk Management Framework
• Provide administrative support to the Audit and Risk Committee and manage stakeholder relationships

Required profile

• Three or more years of experience in data analytics, including designing risk and performance metrics, data modelling and forecasting, and producing insight reporting
• Bachelor's degree, diploma or professional certification in business, economics, statistics, computer science, information technology or a related field
• Desirable: professional certification in risk management

Required skills

• Data manipulation and visualisation, e.g. SQL, Excel, Python or R, and tools such as Tableau or Power BI
• Application of statistical methods such as Monte Carlo simulations
• Strong analytical thinking and communication with non-technical audiences

Applications close 9 November 2026 and require a cover letter and a resume of no more than 5 pages. Employment is subject to criminal record, working with children, statutory declaration, confidentiality agreement, conflict of interest and reference checks.