Retail Manager (FIFO) – Brisbane

About the role

Sodexo is seeking a Retail Manager to lead its National Retail portfolio in Brisbane on a FIFO basis. You will be responsible for profitable store operations, ensuring safety, sales, customer service, stock control and KPI reporting.

Key responsibilities

• Lead creation of eye‑catching merchandise displays to enhance customer experience.
• Oversee compliance with company policies, procedures and relevant regulations.
• Manage customer inquiries and complaints, maintaining high service standards.
• Collaborate with regional management on initiatives and promotions.
• Implement retail standards reflecting local market conditions and ensure pricing accuracy.
• Ensure timely deliveries and legislative compliance across sites.
• Support on‑site teams during pre‑start and toolbox meetings.
• Maintain optimal inventory levels and minimise shrinkage.

Required profile

• 3‑5 years proven retail management experience, preferably in FMCG.
• Ability to work autonomously with resilience and resourcefulness.
• Strong business relationship‑building and team motivation skills.
• Excellent verbal and written communication.
• Track record of delivering growth and improving store performance.
• Analytical thinking and problem‑solving abilities.
• Flexibility to work variable hours and regular remote site travel.

Required skills

• Experience with Point of Sale (POS) systems.
• Proficiency in Microsoft Office Suite.