Reception / Facilities Administrator

About the role

JLL is recruiting a Reception / Facilities Administrator for a client's Sydney office, operating within a specialised client account team. The role is the welcoming face of the workspace, blending high-end hospitality with operational support so that visitors, clients and team members receive a great first impression while the office runs smoothly. It is an on-site position.

Key responsibilities

• Greet visitors, clients and employees with a hospitality-driven welcome at the Sydney office.
• Manage daily operations: shared inbox, operational requests, parking allocation, locker assignments, event support and meeting room bookings.
• Triage operational requests through ticketing systems and work with the Facilities Manager and facilities team on projects, process rollouts and reporting.
• Oversee lost property, the luggage room, stationery orders and access badge management, working with security teams.
• Create a welcoming environment for clients, vendors and guests, and help plan and run client and internal events.

Required profile

• 2+ years of experience in reception, high-end administration, hospitality or corporate facilities support.
• Demonstrated experience in a client-facing role.
• Clear, confident verbal and written communication, detail-oriented and able to work independently under pressure.
• Collaborative and comfortable using digital ticketing systems and workplace tracking tools.

Required skills

• Google Workspace (Calendar, Docs, Sheets)
• Microsoft Office programs

What we offer

• Employee discounts on fitness, wellbeing and other brands
• 18 weeks paid maternity leave
• Private health insurance discounts
• Active social club and employee assistant program
• Novated lease for EV cars
• Paid time off for volunteer work