Quality Lead

About the role

The Quality Lead is responsible for maintaining and continuously improving the site’s Quality Management System (QMS). You will ensure compliance with ISO 9001, customer requirements, and internal standards while fostering a safety‑first culture.

Key responsibilities

• Lead and maintain the site QMS, ensuring ISO 9001, customer, regulatory and group compliance.
• Champion safety initiatives and support Zero Harm goals.
• Drive QA/QC processes, oversee inspections and manage internal/external audits.
• Handle non‑conformances, customer complaints, CAPAs and quality investigations.
• Analyse quality data, produce reports and provide actionable insights to leadership.
• Maintain specifications, process control plans and calibration programs for measuring equipment.
• Partner with production, maintenance, technical, customer service and sales teams to improve quality performance.
• Deliver training and coaching to build quality capability across the site.
• Lead continuous‑improvement projects focused on customer satisfaction, waste reduction and operational efficiency.

Required profile

• Hands‑on quality professional with strong manufacturing experience.
• Proven ability to manage quality systems in an ISO 9001‑certified environment.
• Experience leading incident investigations, corrective actions and continuous‑improvement initiatives.
• Strong analytical, problem‑solving and stakeholder‑management skills.
• Proactive, results‑focused attitude with an interest in sustainability.

Required skills

• ISO 9001 compliance
• Quality Management System (QMS) implementation
• CAPA management
• Audit execution
• Calibration program oversight