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Quality Controller (Production)

WestRock Company · Richmond Nord

🇬🇧 English
GMP AQL

Job description

About the role

The Quality Controller ensures that products leaving the production floor meet strict quality, food‑safety and customer specifications. Working hands‑on, you will support the production team by performing inspections, managing non‑conforming items and providing timely data for continuous improvement.

Key responsibilities

  • Carry out quality inspections such as AQL, COF, COA, crease testing, weight, colour and in‑process checks.
  • Identify defects, contain them and escalate to Technical QA when necessary.
  • Handle non‑conforming product, including rework, pallet sorting, labelling, paperwork and stock returns.
  • Maintain accurate quality records, sample control and audit‑ready documentation.
  • Support complaint investigations by supplying shop‑floor evidence and samples.
  • Uphold GMP and quality standards through visual checks, procedures and audit participation.
  • Assist with trials and changeovers, reporting deviations and closing trial activities.
  • Contribute ideas for continuous improvement and promote a quality‑first culture.

Required profile

  • Experience in a Quality Control or Quality Assurance role within a manufacturing environment.
  • Hands‑on experience performing shop‑floor inspections and managing non‑conforming product.
  • Familiarity with GMP and basic quality standards.
  • Strong attention to detail and ability to complete documentation accurately.
  • Basic computer skills for data entry and quality systems.

Required skills

  • Good Manufacturing Practices (GMP)
  • Acceptance Quality Limit (AQL) methodology

What we offer

  • Opportunity to work on a dynamic production floor.
  • Supportive team focused on continuous improvement.
  • Career development in quality and manufacturing.

Questions fréquentes

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Published 4 months ago

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WestRock Company

Richmond Nord