Quality and Improvement Officer

About the role

The Access Correctional and Imaging (A&I) Quality and Improvement Officer optimises the efficiency and effectiveness of the A&I Directorate by strengthening service planning, stakeholder engagement and data analytics. It is a full-time, fixed-term position open until October 2027, open to multiple disciplines, based in Melbourne.

Key responsibilities

• Provide problem-solving and project management support at program and departmental level to drive quality and improvement initiatives.
• Work with local Audit & Improvement committees so that projects align with strategic plans, KPIs and quality standards.
• Improve service planning and quality assurance by working with Senior Management and the Quality and Continuous Improvement departments.
• Foster a culture of continuous improvement across the Access and Imaging workforce.
• Act as a liaison with the Decision Support Unit to improve data reporting and monitoring.

Required profile

• Nurses and midwives under the Victorian Public Sector Enterprise Agreement 2024-2028, or allied health professionals under the Victorian public health sector agreement 2021-2026.
• Classifications depend on discipline (Health and Allied Services, Managers and Administrative Workers).
• Experience in project management or continuous improvement.
• Strong interpersonal, analytical, project management and planning skills.
• Current National criminal history check, or willingness to obtain one.
• Meets the Victorian government COVID-19 vaccination direction and any other mandatory immunisations.

What we offer

• Salary packaging and discounts and promotions through the Foundation.
• Wellbeing initiatives, confidential employee counselling and a flexible work/life balance.
• Monthly accrued day off, Fitness Passport membership and professional development opportunities.
• Flexible working arrangements.

Applicants submit a resume and cover letter; shortlisting starts immediately and the closing date is 14 November 2026.