Project Management Specialist, Languages Team

About the role

As a Project Management Specialist on Agoda's Languages Team, you will help ensure that Agoda's products, campaigns and customer experience feel relevant and seamless for users around the world. You will manage complex localization projects across more than 40 languages, balancing competing priorities, tight release schedules, stakeholder expectations, quality requirements and operational constraints. The role sits at the intersection of language, technology and product development.

Key responsibilities

• Own localization projects end to end: planning, requirements gathering, estimation, scheduling, execution, quality control, delivery and post-project follow-up.
• Coordinate complex, time-sensitive workstreams across multiple languages and content types so localized content is ready for product releases, marketing launches and business-critical deadlines.
• Partner with Product Owners, engineers, marketing and legal teams, customer support, business leaders and language experts to clarify requirements and deliver high-quality results.
• Manage external language vendors and partners, covering assignments, timelines, capacity, performance, delivery tracking, issue resolution and budget monitoring.
• Use AI-powered translation and project management tools to find automation opportunities, reduce manual work and improve scalability.
• Anticipate risks, resolve issues, escalate concerns and develop contingency plans; maintain accurate project plans, documentation, reports and workflows.
• Protect quality at speed by applying localization best practices and coordinating reviews for accuracy, consistency and cultural appropriateness.
• Improve processes by analyzing recurring challenges, gathering stakeholder feedback and implementing scalable solutions.

Required profile

• At least two years of project management or coordination experience, ideally in localization, translation, content operations, technology or a fast-paced environment.
• Excellent written and verbal English; additional languages are an advantage but not required.
• Strong organization, prioritization and attention to detail, able to handle multiple projects, deadlines and stakeholders at once.
• Proactive, solution-oriented, able to collaborate across functions, cultures and seniorities.

Required skills

• Familiarity with CAT tools, translation management systems, localization workflows or related technologies.
• Interest in AI, automation and continuous improvement.

What we offer

• Competitive compensation and relocation support.
• Career growth across teams, functions and global locations.
• A dynamic, multicultural environment and continuous learning through corporate programs and on-the-job experience.
• A modern office in central Bangkok.