Project Management Analyst - Operations

About the role

Mitsubishi UFJ Financial Group (MUFG) is hiring a Project Management Analyst for its Sydney branch, within Operations. The role partners with departments to analyse feasibility studies that streamline processes, supports managers through every stage of project delivery, and builds dashboards with Power BI or Tableau to inform decisions.

Key responsibilities

• Analyse feasibility studies with other departments, operations units and branches to find process improvements.
• Support managers in planning and delivering operations projects and bank-wide process improvement initiatives.
• Lead assigned projects: monitor performance against KPIs, manage risks, assess the impact of change initiatives and coordinate UAT planning, execution and sign-off.
• Gather branch-wide user requirements, define acceptance criteria and run end-to-end validation and testing on core banking and payment platforms.
• Build dashboards with Power BI or Tableau and use data analytics tools to improve efficiency while staying compliant.
• Review unit procedures annually, prepare monthly volume reports and support regional process-improvement initiatives.
• Manage risks according to prudential guidelines, maintain internal controls, keep banking system credentials confidential and follow workplace health and safety policies.

Required profile

• At least two years' experience in Operations within the banking sector; candidates with relevant internship or related experience may also be considered.
• Good understanding of project management principles.
• Strong technical background in payments, loans and trade, including payments workflows; end-to-end testing experience preferred.
• Undergraduate degree in banking/finance or an IT-related field preferred; Project Management certification is beneficial.

Required skills

• Power BI (mandatory)
• Tableau, M365 Copilot and advanced Excel (VLOOKUP, Pivot Tables, Macros) are advantageous
• MS Office suite including Visio, Word, PowerPoint