Project Management Analyst, Operations

About the role

Mitsubishi UFJ Financial Group (MUFG) is hiring a Project Management Analyst for its Sydney branch, within Operations. The role partners with departments to analyse feasibility studies that streamline processes, supports managers through every stage of project delivery, and builds dashboards with Power BI or Tableau to inform decisions.

Key responsibilities

• Analyse feasibility studies with other departments, operations units and branches to find process improvements.
• Support managers in planning and delivering operations projects and bank-wide process improvement initiatives.
• Lead assigned projects: monitor performance against KPIs, manage risks, assess the impact of change initiatives and coordinate UAT planning, execution and sign-off.
• Gather branch-wide user requirements, define acceptance criteria and run end-to-end validation and testing on core banking and payment platforms.
• Build dashboards with Power BI or Tableau and review unit procedures annually, preparing monthly volume reports.
• Coordinate project training, support data management activities and use data analytics tools while staying compliant with standards.
• Ensure risk is managed according to prudential guidelines, maintain internal controls and protect confidential banking credentials.
• Follow workplace health and safety policies and undertake additional tasks asked by the Department Head.

Required profile

• At least two years' experience in Operations within the banking sector; candidates with relevant internship or related experience are also considered.
• Good understanding of project management principles.
• Strong technical background in payments, loans and trade, including payments workflows; end-to-end testing experience preferred.
• Undergraduate degree in banking/finance or an IT-related field preferred; Project Management certification is beneficial.

Required skills

• Power BI (mandatory)
• Familiarity with Tableau, M365 Copilot and advanced Excel (VLOOKUP, Pivot Tables, Macros) is advantageous
• MS Office suite, including Visio, Word, PowerPoint
• Data analytics and process-engineering skills