Program Manager (PM Team Lead)

About the role

Orchard, a creative and technology agency part of the ASX-listed Enero Group, is looking for a Program Manager to own delivery across one of its most significant client portfolios. This is a hands-on role: you will lead and run complex programs yourself while developing the PMs around you and holding accountability for delivery quality, commercial health and client confidence.

Key responsibilities

• Own delivery excellence: estimate, build timelines, run governance and handle real briefs and issues, while leading the team and creating the conditions for them to deliver well.
• Maintain program visibility: track milestones, dependencies and risks, surface problems early and come with options.
• Track budget versus actual, manage scope change and flag margin risk; monitor pipeline and contribute to new business.
• Lead and coach a team of PMs, building an environment where work is owned at the right level.
• Act as the senior delivery contact with Account Direction, translating business objectives into executable programs.
• Use AI tools such as Claude in daily work and help build the agency's AI delivery capability.

Required profile

• 8+ years in digital delivery; agency experience preferred.
• Experience across multi-program portfolios with meaningful commercial responsibility.
• Solid commercial instincts: understanding of margin, ownership of forecasts and management of scope change.
• A people-first approach, systems thinking and calm, transparent decision-making under pressure.
• Active user of AI tools and committed to self-directed learning.

To apply, send your CV and a short note on what great delivery leadership looks like to you.