Product Analyst – General Merchandise

About the role

The Product Analyst will support quality, safety and compliance initiatives for the General Merchandise range, using data and AI tools to identify risks and improve reporting.

Key responsibilities

• Coordinate product quality, compliance and testing activities, maintaining governance records and tracking actions.
• Analyse product quality, testing and customer data with digital and AI‑enabled tools to spot trends and emerging risks.
• Prepare governance reports, performance insights and trend analysis for operational and leadership audiences.
• Support investigations into product quality issues, customer complaints and non‑compliance matters, including root‑cause analysis and corrective actions.

Required profile

• 3+ years in a quality, product development, compliance or analytical role.
• Strong analytical ability to interpret data, identify trends and provide actionable insights.
• Experience preparing reports, dashboards or performance summaries for varied audiences.
• Excellent attention to detail and ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Proficiency with digital and AI‑enabled analysis tools.
• Ability to review processes, identify inefficiencies and support optimisation.
• Understanding of quality management systems, product testing and compliance frameworks.

What we offer

• Flexible hybrid working options.
• Team member discount card for Kmart, Target, Officeworks and Bunnings.
• Access to Brighter Benefits program with exclusive discounts.
• Eligibility for a bonus program and inclusive parental leave.
• Mentor program, Kudos recognition and career opportunities across Wesfarmers Group.