Platform Architect (Salesforce)

About the role

The Platform Architect (Salesforce) leads the architecture and evolution of the Department's Salesforce platform, providing technical expertise and guiding design decisions so that solutions are secure, scalable and aligned with enterprise architecture and business needs. The role works closely with the Solution Architect, Platform Manager, Product Managers, business stakeholders and delivery partners.

Key responsibilities

• Define and maintain Salesforce architecture, design principles, standards and technical patterns, and guide configuration, data models, workflows, automation and application design
• Review and assure technical designs, configurations and customisations, and ensure security, privacy, identity and access management, data protection and compliance are met
• Identify architectural risks, technical debt and opportunities for simplification, and contribute to Design Authority and architecture governance
• Define Salesforce integration patterns and interfaces with other enterprise platforms, and work with integration and data specialists on secure data exchange
• Provide architectural direction for upgrades, releases, enhancements and modernisation, and guide adoption of new capabilities
• Work with the Solution Architect, Platform Manager and Product Managers, and give technical guidance to developers, administrators, delivery teams and suppliers

Required profile

• Tertiary qualification in Information Technology, Computer Science, Software Engineering or a related discipline, or equivalent professional experience
• Significant experience in Salesforce architecture, solution design or technical leadership, including designing and governing complex enterprise Salesforce solutions
• Experience establishing architecture standards, reviewing designs and providing technical assurance, and working with enterprise technology teams, business stakeholders and external delivery partners
• Desirable: Salesforce certifications (Application Architect, System Architect, Technical Architect, Platform Developer II); experience in large, complex or government environments

Required skills

• Deep knowledge of Salesforce architecture, configuration, customisation, data models, security and automation
• Knowledge of Salesforce integration patterns, APIs, middleware and data architecture
• Understanding of enterprise architecture, cloud technologies and technology design standards
• Release management, environment strategy, DevOps and lifecycle management