Physical Security and Communications Technical Lead

About the role

The Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT) is looking for an experienced Physical Security and Communications Technical Lead to lead and oversee security and communications technologies across the organisation. The role provides technical leadership for physical security systems, including access control, CCTV and alarm technologies, and for communication platforms such as tracking systems, satellite communications and radio networks. It is a full-time permanent position based in Adelaide, reporting to the Senior Facilities Manager.

Key responsibilities

• Oversee the operation, configuration and performance of security systems: access control, CCTV and video management, intrusion, duress and panic alarms, and monitoring platforms
• Act as subject matter expert for physical and electronic security and communication systems across all RFDS SA/NT locations
• Ensure systems align with organisational risk management, safety, aviation and governance frameworks
• Manage communication equipment: personnel and fleet tracking, satellite phones and non-aviation radio network hardware
• Develop and run preventative maintenance programs, coordinate fault response and diagnostics, and keep accurate system documentation and asset registers
• Lead or support security system upgrades, renewals and capital works, including design, specifications, procurement, installation, testing and commissioning
• Develop lifecycle replacement plans and technology roadmaps, and identify integration opportunities with other building, IT or operational systems
• Work with internal stakeholders and external vendors, and contribute to safety, quality and environmental programs

Required profile

• Demonstrated experience managing electronic security systems, including access control and CCTV platforms
• Experience delivering technical projects, system upgrades and infrastructure improvements
• Strong problem-solving and analytical abilities, and ability to manage competing priorities
• Excellent stakeholder engagement and communication skills
• Commitment to safety, continuous improvement and service excellence
• Pre-employment drug and alcohol testing, immunisation, background checks, current Australian driver's licence and eligibility to hold an ASIC card; may be required to work an on-call roster

Required skills

• Access control, CCTV design, installation and support
• Project management and administration of security systems
• Desirable: Gallagher, Integriti, Avigilon, Indigo Vision, NX Witness, satellite phones, digital radio networks, tracking systems and telecommunications systems
• Minimum South Australia Security Agent licence

What we offer

• Salary packaging options (up to $15,899 plus $2,650 meal and entertainment benefits)
• Flexible work arrangements and Employee Assistance Program
• Reward and recognition programs, learning and development, and a comprehensive onboarding program