Personal Assistant / Office Manager

About the role

A highly regarded creative agency in Surry Hills, Sydney, is looking for a Personal Assistant / Office Manager to take ownership of the day-to-day running of its office while supporting the Founder and Managing Director with their diary, inbox, travel and meetings. The role sits at the centre of the business, works closely with the leadership team and wider staff, and offers the freedom to shape it as the business grows. It is full time, permanent, with five days in the office.

Key responsibilities

• Oversee daily office operations including facilities, meeting rooms, mail, kitchen, stationery and supplier relationships
• Coordinate office maintenance, IT troubleshooting, equipment warranties and service providers
• Own the onboarding and offboarding process, from IT setup to the first day experience
• Maintain office assets and equipment through the inventory booking system
• Manage the diary, inbox and meeting schedule for the Founder and Managing Director
• Arrange domestic and international travel and prepare agendas, coordinate weekly meetings and take minutes
• Process expenses, maintain subscription trackers and manage reporting in Excel
• Plan internal events such as the annual Christmas party and team celebrations
• Handle insurance renewals, registrations and general business administration

Required profile

• Previous experience as an Office Manager, Office Coordinator, PA or Team Assistant
• Proven ability to manage a busy diary alongside office operations
• Strong organisational skills and ability to juggle competing priorities
• Excellent communication skills and confidence building relationships at all levels
• Proactive, resourceful and hands-on approach
• Current Australian driver's licence for occasional travel to an off-site storage facility
• Experience in a creative, agency or studio environment is highly regarded

Required skills

• Intermediate to advanced Microsoft Office skills, particularly Excel

What we offer

• Salary of $80,000 - $90,000 plus Superannuation
• Close working relationship with an inspiring founder in a highly creative business
• Collaborative, supportive and energetic team
• Beautifully designed Surry Hills office
• Regular team events, creative outings and social experiences
• Long-term growth as the role evolves

The recruitment agency, Lotus People, reviews every application personally and contacts shortlisted candidates within 2-3 business days for a phone screen, followed by a virtual interview.