People Advisor – HR Support Role

About the role

As a People Advisor you will create a positive experience for employees and leaders across Zurich Insurance. Working within the People team, you will provide practical, compassionate HR support that helps people feel confident, informed and cared for throughout their employment journey.

Key responsibilities

• Provide timely HR guidance that supports positive outcomes and aligns with agreed service levels.
• Support employees and leaders with early‑stage employee relations and wellbeing matters.
• Promote and encourage the use of HR self‑service tools to improve efficiency and empower our people.
• Coach leaders to confidently navigate people matters and apply policies consistently.
• Collaborate with internal teams to enhance the broader employee experience.
• Contribute to initiatives that improve HR processes, systems and ways of working.

Required profile

• Experience providing HR or employee relations support in a fast‑paced environment.
• Practical understanding of Australian employment legislation and HR processes.
• Ability to manage multiple cases while maintaining a high level of accuracy and care.
• Confidence using HR systems or ticketing tools to manage workflow.
• Strong communication and stakeholder engagement skills.
• A service mindset focused on solutions and continuous improvement.

What we offer

• 5 weeks of annual leave plus 15 days personal/carer’s leave and family care benefits.
• Hybrid working arrangement – 3 days in the office, 2 days remote.
• Wellbeing payment of AUD$500 per year and a AUD$295 new‑starter e‑voucher for home‑office setup.
• Access to award‑winning training programs and global mobility opportunities.
• Inclusive, diverse teams and a commitment to sustainability and community impact.