Parking and Information Officer

About the role

The City of Hobart is recruiting a full-time, permanent Parking and Information Officer (Job No: COH23903) in the Economic Development Group, Parking Operations Team, based at the Council Centre. The role supports the fair, safe and effective use of the City's parking facilities by enforcing parking regulations and giving helpful information and assistance to the community. It is a Municipal Officer Level 1 position under the Hobart City Council Enterprise Agreement 2024.

Key responsibilities

• Work a Tuesday to Saturday roster as required under the Enterprise Bargaining Agreement, providing responsive service during business hours.
• Patrol on-street and off-street parking areas across Hobart.
• Issue parking infringements accurately and in line with relevant legislation.
• Provide high-quality customer service and parking information to residents and visitors.
• Respond professionally to public enquiries and challenging situations.
• Monitor and report faults with parking infrastructure, signage and enforcement assets.
• Assist customers within Council-operated parking facilities when required.

Required profile

• Confident and resilient, enjoys working outdoors and engaging with a diverse range of people.
• Strong communication and customer service skills, able to stay professional in difficult situations.
• Able to work independently with minimal supervision and exercise sound judgement.
• Current driver licence and registration to work with vulnerable people.
• Ability to walk significant distances and willingness to work additional hours, including weekends, when required.
• Experience in compliance, regulatory services, enforcement or customer-focused environments is highly regarded.

What we offer

• Salary of $64,594 per annum plus 13.5% superannuation.
• Flexible work arrangements and a wide range of leave entitlements.
• Health and wellness programs, including onsite gyms and a corporate health plan discount.
• Discounted membership at the Doone Kennedy Hobart Aquatic Centre and an Employee Assistance Program.

Applications close 22 November 2026 and must be submitted through the online portal; candidates must complete a 600-word response to the position description and attach their resume and qualifications. Appointment is subject to background checks, including a criminal history record check and medical assessment.