Operational Technology Specialist

About the role

Wabtec's Digital Intelligence Signaling & Systems team is looking for an Operational Technology Specialist to support maintenance projects. The role keeps software and hardware in good working order, meets safety and regulatory requirements, and works closely with clients to meet contractual obligations. It is a full-time permanent position based at the Banyo site, with three days in the office initially, then two days working from home after the first few months, and occasional day trips to the Gold Coast.

Key responsibilities

• Maintain equipment such as network switches, CCTV cameras, passenger information equipment, workstations and servers across client and internal systems
• Carry out routine and preventive maintenance, and diagnose and troubleshoot system faults
• Provide remote and on-site maintenance, and on-call support as part of a roster
• Support projects with design input, implementation and testing and commissioning
• Prepare documentation, procedures manuals and help sheets for client systems
• Perform server and security audits, and review network and communication designs
• Identify and manage risks associated with maintenance, and improve processes to reduce downtime

Required profile

• Bachelor's degree in Engineering, IT or a related field (advantageous but not essential)
• Experience maintaining and supporting similar assets such as network switches, CCTV, passenger information equipment, workstations and servers
• Knowledge of maintenance procedures and health and safety regulations
• Security licence held or able to obtain one, including a police check; current working rights in Australia; visa sponsorship not available

Required skills

• Communication with technical and non-technical stakeholders
• Analytical troubleshooting and fault resolution
• Prioritising tasks, scheduling maintenance and managing resources
• Attention to detail and effective time management

What we offer

• Training commensurate with experience
• Rewards and recognition program
• Birthday leave
• Discounted health insurance with Medibank
• Novated leasing options
• Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and others
• Employee assistance program