Onsite Supervisor – Night Shift Warehouse

About the role

Chandler Macleod, a recruitment agency, is recruiting an Onsite Supervisor for its client's new, state-of-the-art e-commerce warehouse in Craigieburn. The client is a globally recognised market leader in e-commerce and innovation. The supervisor manages the performance of Onsite Consultants and warehouse team members and oversees day-to-day operations. One position is available, covering night shift Monday to Friday, 4pm to 12am.

Key responsibilities

• Manage and oversee the performance of Onsite Consultants and warehouse associates
• Address and resolve basic industrial relations (IR) and employment relations (ER) issues
• Act as the main escalation point for the client on day-to-day queries
• Keep day-to-day operations running smoothly in a fast-paced, high-volume warehouse
• Maintain safety protocols and workplace compliance standards
• Lead performance management and give constructive feedback to the team

Required profile

• Experience handling IR and ER issues, with a solid understanding of workplace legislation
• Ability to manage and motivate team members
• Proactive problem solver able to work autonomously and in a team

Required skills

• Excellent communication skills, including managing escalations and difficult situations
• Strong interpersonal, administrative and organisational skills with attention to detail

What we offer

• Work in a modern facility with cutting-edge technology and infrastructure
• Continuous training and professional development
• A fast-paced, high-performing team supporting a market-leading client
• Opportunities for career advancement