National Account Manager – Enterprise

About the role

Reporting to the National Sales Manager – Enterprise, this role focuses on managing and growing a portfolio of national, enterprise customers. You will oversee relationships and business strategies with large, often multi‑location organisations operating on a national scale.

Key responsibilities

• Manage a portfolio of national accounts, ensuring comprehensive service and support across all accounts delivering on continuous improvement plans.
• Develop and execute strategic account plans, delivering against retention, growth, and new business targets.
• Build and maintain strong, multi‑level client relationships, negotiations and sales cycles.
• Assess market trends, client goals, and activity to anticipate future needs.
• Identify opportunities to grow the breadth and depth of the relationship across business units, locations, categories and stakeholder groups.
• Own the account growth pipeline and actively drive opportunities from identification through to conversion.
• Collaborate with internal teams (category, pricing, and operations) to deliver competitive, customer‑focused solutions.
• Maintain accurate CRM records (HubSpot), track pipeline performance, and report on revenue and conversion outcomes.

Required profile

• Proven experience managing complex sales cycles, negotiations, and executive‑level stakeholder relationships.
• Demonstrated ability to develop and deliver strategic account and business growth plans.
• Commercial acumen with the ability to analyse customer data, market trends, and financial metrics.
• Confidence presenting business cases and solutions to senior and executive‑level audiences.
• Strong communicator and collaborator with the ability to consult and influence effectively.

What we offer

• Flexible hybrid workplace.
• Modern onsite gym.
• Annual employee incentive schemes and generous reward and recognition programs.
• Commitment to professional development with ongoing training and career development opportunities.
• Access to free mental health programs, birthday leave, paid parental leave and purchase leave.
• Convenient location with free onsite parking and employee discounts on full product range.
• Opportunities to participate in community welfare and charity initiatives.
• Novated lease / salary sacrifice for electric vehicles available.