Manager in Training – Retail Store

About the role

Bailey Nelson is seeking a Manager in Training to join the Warringah Mall store. This role combines hands‑on store operations with leadership development, giving you the chance to lead a passionate team and shape the customer experience.

Key responsibilities

• Support store operations, including running the store two days a week.
• Assist the Store Manager and Optometrist in driving performance and meeting KPIs.
• Own the customer journey, ensuring seamless, joy‑filled experiences from clinic to frame styling.
• Manage daily store tasks such as rostering, inventory, and visual merchandising.

Required profile

• Proven supervisory or management experience in retail, hospitality or optical environments.
• Strong commercial acumen with a track record of meeting sales targets and KPIs.
• Exceptional customer‑service mindset and passion for delivering world‑class optical experiences.
• Natural leadership style, able to coach, motivate and develop team members.
• Ambition to become a store manager within 6‑12 months and availability for a full‑time 38‑hour roster.

What we offer

• On‑target earnings of $90,000 (base, super, monthly and annual bonuses, profit share).
• Fast‑track leadership path with the opportunity to run your own store in 6‑12 months.
• Hands‑on training in optical dispensing and leadership skills.
• Mentorship from store, regional and area leaders.
• Product allowance: two free pairs of glasses per quarter and a year’s supply of contacts.