Maintenance Technician

About the role

We are seeking a hands‑on Maintenance Technician to support our Fulfilment Centre operations. The role involves preventative maintenance, fault response and first‑line troubleshooting of conveyors, sorters, robotics and packing equipment in an automated warehouse environment.

Key responsibilities

• Complete planned preventative maintenance on conveyors, robots, sorters and packing equipment.
• Respond to equipment abnormalities and breakdowns, performing initial diagnosis, containment and repairs within authorised scope.
• Troubleshoot mechanical, electrical and automated equipment issues.
• Support authorised repairs involving PLC/HMI systems, VFDs, pneumatics, hydraulics and mechanical components.
• Escalate incidents to OEMs, integration partners or internal teams as required.
• Complete accurate work orders, maintenance logs and documentation in the CMMS.
• Help maintain equipment availability and meet key performance targets such as uptime, MTTR and MTBF.
• Manage critical spare parts, tools and repair kits to support fast and effective maintenance.
• Work with the Automation Engineer to investigate root causes and implement reliability improvements.
• Coordinate maintenance activities with Operations and Warehouse teams to minimise disruption.
• Support the installation and commissioning of new equipment when required.
• Participate in continuous improvement activities, including Kaizen, 5S and TPM.
• Identify and implement practical improvements to equipment, processes and maintenance activities.

Required profile

• 2+ years of experience in industrial maintenance, manufacturing, warehousing or automated material‑handling environments.
• Trade qualification, technical certificate, apprenticeship or equivalent hands‑on experience.
• Ability to safely isolate equipment and follow LOTO, permit‑to‑work and site safety procedures.
• Capability to read and interpret basic mechanical drawings, electrical schematics and equipment manuals.
• Practical problem‑solving skills with the ability to perform first‑line repairs and escalate when necessary.
• Experience using a CMMS to record work orders and maintenance activity.
• Positive, proactive approach and clear written and verbal communication.

Required skills

• Mechanical aptitude and fault‑finding ability.
• Electrical troubleshooting.
• Basic PLC/HMI diagnostics.
• Variable Frequency Drives (VFDs) knowledge.
• Pneumatics and hydraulics experience.
• CMMS usage.
• Knowledge of conveyors, motors, sensors and sortation equipment.
• Ability to manage tools, spare parts and maintenance kits.

What we offer

• Learning days, hackathons and LinkedIn Learning opportunities.
• Parental leave program and an extra day off for your kids' first day of school.
• Paid birthday leave with an ICONIC voucher.
• Staff discount and access to sample sales.
• Fitness Passport and wellbeing programs.
• Employee Assistance Program for you and your family.
• Volunteer days with charity partner Thread Together.