Maintenance Manager

About the role

NRMA Parks & Resorts is looking for a Maintenance Manager for its Forster-Tuncurry Holiday Park, located on Worimi Nation. You will lead the maintenance team, keep the park in top condition and own the budget side of things so guests enjoy memorable stays.

Key responsibilities

• Manage the Maintenance Department budget: monitor spend against budget and forecast, keep costs within agreed targets and explain monthly variances and departmental performance
• Manage purchase orders in line with Delegation of Authority, keeping approvals and purchasing compliant, timely and aligned with policy
• Sourcing quotes and managing contractor costs, negotiating value while maintaining safety and quality standards
• Identify cost-saving opportunities through better products, improved processes and well-planned maintenance
• Contribute to annual budget and CAPEX planning, including decisions on park assets, upgrades and major projects
• Manage labour costs and roster the maintenance team to balance operational demand with budgeted wage targets
• Lead, coach and support the team, ensure compliance with safety standards and park policies, and oversee grounds, facilities and amenities including swimming pool operations and maintenance

Required profile

• Experience in maintenance management, facilities management or a similar operational role
• Confident working with budgets, forecasts and financial reports
• Enjoys a mix of hands-on work and desk-based planning and reporting
• Organised, proactive and calm under pressure, able to communicate clearly with team, contractors and leaders
• Cares about guest experience and a well-presented, safe environment
• Highly regarded: experience in swimming pool maintenance (water quality, filtration systems, safe operation); trade qualification such as builder or carpenter; holiday park, resort or hotel experience

What we offer

• Progressive flexibility, leave and well-being benefits
• Travel discounts on cruises and accommodation at NRMA Holiday Parks and Resorts
• myNRMA Rewards membership with Roadside Assistance and discounts on groceries, movies, gym memberships, attractions, restaurants and more
• Discounts on NRMA personal insurance products (car, home and travel)
• Opportunities to grow, progress or relocate within the NRMA Group or across locations