Maintenance Coordinator

About the role

Queensland Parliament is looking for a proactive Maintenance Coordinator to oversee facilities services across a statewide property portfolio. You will ensure safe, compliant and efficient operations while supporting Members of the Legislative Assembly and their offices.

Key responsibilities

• Lead administration of facilities services through the Facilities Helpdesk and ServiceNow (CMMS/PaaS).
• Coordinate end‑to‑end maintenance activities, allocating, tracking and resolving work requests.
• Monitor and analyse maintenance data to develop preventative strategies and lifecycle plans.
• Provide operational advice on facilities, maintenance and accommodation matters to members and staff.
• Support and supervise Helpdesk Officers, prioritising workloads and handling complex or high‑risk issues.
• Collaborate with internal stakeholders and external providers to ensure timely service delivery.

Required profile

• Experience managing facilities, leased accommodation or property portfolios in a complex environment.
• Strong knowledge of reactive and preventative maintenance practices.
• Demonstrated leadership capability with a client‑focused approach.
• Excellent problem‑solving, communication and stakeholder engagement skills.
• A qualification in property, facilities or asset management is desirable but not essential.

Required skills

• ServiceNow (CMMS/PaaS) proficiency
• Experience using CMMS platforms for workflow, asset and reporting management

What we offer

• Collaborative, purpose‑driven environment supporting public service.
• Opportunities to contribute to meaningful projects and develop expertise.