Logistics Office Administrator

About the role

SCT Logistics, Australia's largest privately owned rail and freight logistics company, is seeking a full-time Logistics Office Administrator for its Penfield site. Reporting to the Operations Manager, the role controls CHEP and LOSCAM hired pallets accurately and efficiently, working closely with interstate pallet control colleagues and external trading partners. The position is permanent and full time.

Key responsibilities

• Handle customer and trading partner enquiries and resolve them
• Resolve correction and rejection invoice transactions in a timely way
• Complete internal pallet reports for State and National departments
• Investigate CHEP/LOSCAM account anomalies and transactional queries
• Communicate regularly with Interstate Pallet Controllers
• Transfer weekly CHEP/LOSCAM dunnage pallets to the receiving states
• Answer customer emails requesting PODs and pallet dockets
• Attend fortnightly meetings with National and Interstate Pallet Controllers and administrators
• Carry out general office and operational administration, including hard-copy and electronic freight delivery paperwork
• Match customer invoices and pallet dockets with delivery paperwork and enter data into SAP
• Order and monitor office supplies, and assist the Transport and Customer Service teams
• Manage the unattended reception area and communicate non-compliant consignments locally and nationally

Required profile

• Experience in a similar position and industry, such as pallet control, finance, logistics administration or operational support
• Knowledge of CHEP and LOSCAM processes is highly regarded
• Clear, professional communication and the ability to resolve enquiries for internal and external customers
• Analytical, problem-solving and organisational skills, with attention to detail and ability to manage competing priorities
• Proactive, self-motivated and able to work with minimal supervision

Required skills

• Intermediate to advanced Microsoft Office, particularly Excel and Outlook
• Experience with SAP and 2IC pallet management software preferred

What we offer

• Salary of $70,000
• Development and growth opportunities, employee recognition and rewards programs
• Flexible working arrangements and a top-up of government-paid parental leave for the first six weeks
• Grandparent leave, novated leasing and salary packaging
• 24/7 access to the Employee Assistance Program, onsite car park and dress-for-your-day policy

The closing date is 16 November 2026. Applicants must pass an Australian Federal Police check and pre-employment medical, arranged and paid for by SCT. Recruitment agencies need not apply.