Library Officer (Part-Time, 0.5 FTE)

About the role

The City of Cockburn is looking for a customer-focused Library Officer to join its Success Library team and help deliver a welcoming, inclusive and community-focused library service. Reporting to the Branch Coordinator, the role supports lifelong learning, creativity and community connection. It is a part-time (0.5 FTE) permanent position.

Key responsibilities

• Provide friendly, efficient customer service and assist customers with library resources, technology and self-service machines
• Work the circulation desk, including issuing and returning books, processing memberships, answering calls, maintaining branch requests and reservations, and handling client financial transactions
• Deliver and prepare library programs for children and adults, including technology training for adults
• Maintain the collection, including shelving materials, interlibrary loans, accessioning and room bookings
• Promote digital literacy and help customers use electronic databases, e-books and online resources
• Train new employees and support specialist librarians with promotions and displays
• Assist in developing library policies and procedures, and perform other duties as assigned

Required profile

• Year 12, or a Certificate III or IV in Library and Information Services, or equivalent
• Demonstrated experience in customer service or a community-focused role
• Ability to communicate clearly with people from diverse backgrounds and work in a busy public-facing environment
• Legally permitted to work in Australia on a full-time permanent basis

Required skills

• Highly developed written and verbal communication and customer service skills
• Use of Microsoft Office (Word, Excel, Outlook) and digital technologies
• Problem-solving and teamwork skills
• Working knowledge of library policies and procedures

What we offer

• Salary of $79,984.88 to $85,456.04 depending on qualifications and experience
• Superannuation up to 16% plus employee perks
• Free Cockburn ARC gym membership and wellness programs

Applications close on 24 November 2026. Candidates can attach a separate document addressing the essential criteria, and must pass a pre-employment process including a criminal history check.