Learning Hub Senior Librarian

About the role

Western Sydney University is seeking an experienced and organised Learning Hub Senior Librarian to join the Library Student Skills and Engagement team on its Parramatta South Campus. The role leads student-centred Library Learning Hub services that strengthen academic, digital and information skills, coordinating services across campuses and online channels while staying connected to frontline support.

Key responsibilities

• Coordinate Learning Hub services across campuses and online channels, including rostering and resource coordination.
• Oversee rostering, supervise and support Learning Hub Librarians, and train and guide staff and casuals to deliver a consistent, engaging experience.
• Provide responsive enquiry and learning support across face-to-face, online chat, phone and FAQ channels, helping students build academic, digital and information skills.
• Work with the Learning Hub Coordinator and colleagues across the Library to keep services accessible, inclusive and responsive to undergraduate, postgraduate, regional and international students.
• Contribute to service evaluation, respond to feedback and identify opportunities for continuous improvement.

Required profile

• Degree in Library Studies or a relevant discipline, with eligibility for ALIA membership.
• Demonstrated experience delivering learning support services in an academic or library environment, including frontline services, digital and academic skills activities and student engagement.
• Experience coordinating library services and leading, supervising or guiding staff, preferably in a senior or supervisory role.
• Strong knowledge of contemporary frontline library services, including online chat, phone and other digital channels.
• Ability to plan, coordinate and roster services across physical and online environments.
• Understanding of academic skills development and the role libraries play in student learning.

Required skills

• Advanced digital literacy, with confidence using library management systems, digital tools and emerging technologies.
• Strong communication skills and sound judgement in a busy, multi-campus environment.

What we offer

• Pay of HEW Level 6 ($97,693 - $104,713 per annum) plus 17% superannuation and leave loading.
• Staff-only products and offers with selected banking partners, salary sacrifice for onsite parking and novated motor vehicle leasing.
• Free Employee Assistance Program, annual flu vaccination, Fitness Passport membership and discounted private health cover.
• Onsite childcare at several campuses, with possible discounts and salary packaging.

Applications are made through the University's online recruitment system, which includes screening questions; the closing date is 15 November 2026. Working rights in Australia must be provided at the time of application.