Learning and Capability Partner

About the role

AbbVie is looking for a Learning and Capability Partner in Sydney to connect business strategy with the capabilities its people need to deliver it. This is not a traditional L&D role: you will become a trusted partner with commercial leaders, National Sales Managers and in-field teams, diagnosing real performance needs and creating practical solutions that strengthen leadership, customer engagement and execution.

Key responsibilities

• Partner with business leaders to understand strategic priorities and capability gaps, turning enterprise in-field team capability priorities into focused business capability plans.
• Embed enterprise capability frameworks in the business, strengthening insight-led decision making, customer planning, quality customer interactions and execution excellence.
• Own and manage the capability plan for assigned business areas, tracking priorities, interventions, progress and impact.
• Strengthen National Sales Managers' ability to lead, coach and develop their teams, embedding capability development in everyday performance conversations and field coaching.
• Use business insights and performance data to identify root capability needs and design practical learning interventions, not just training.
• Design and deliver engaging learning experiences that turn strategy and frameworks into practical skills and behaviours.
• Support leaders in applying new capability through coaching, tools and practice before and after learning.
• Define and track measures for capability initiatives, assessing adoption, behaviour change and business impact.

Required profile

• Bachelor's degree in Business, Life Sciences or a related field.
• Demonstrated impact in pharmaceutical sales, learning and development or commercial operations, with an understanding of in-field team performance and customer engagement.
• Ability to build trusted relationships with business unit managers, National Sales Managers and in-field teams and to influence at all levels.
• Experience designing, delivering and embedding learning programs that drive sustained behaviour change.
• Experience measuring and reporting on capability initiatives, including use of CRM systems and reports.

Required skills

• Analytical and problem-solving skills to interpret business insights and performance data.
• Coaching and leadership development capability.
• Excellent verbal and written communication and stakeholder management.