KYC COE TM & CDD Specialist – 6‑Month Contract

About the role

ING is seeking a KYC COE TM & CDD Specialist to strengthen customer due‑diligence frameworks and transaction‑monitoring capabilities. This 6‑month contract position is based in Sydney and works within the Financial Crime Prevention Centre of Excellence.

Key responsibilities

• Support and enhance customer due‑diligence requirements, procedures and controls across the customer lifecycle.
• Maintain the effectiveness of transaction‑monitoring frameworks, translating risk and regulatory expectations into practical monitoring outcomes.
• Act as a subject‑matter expert on CDD, providing guidance to stakeholders across Operations, Risk, Compliance, Product, Delivery and Technology.
• Partner with cross‑functional teams to design, implement and improve CDD processes and controls.
• Support regulatory change initiatives and translate requirements into business processes.
• Contribute to remediation activities, quality‑improvement initiatives and risk assessments.

Required profile

• Strong operational experience in Customer Due Diligence (CDD) and KYC.
• Demonstrated Transaction Monitoring (TM) experience with ability to interpret monitoring requirements.
• Knowledge of AML/CTF obligations, financial‑crime risk controls and risk‑based decision making.
• Experience in banking or financial services and stakeholder engagement.
• Experience supporting remediation programmes and continuous‑improvement initiatives.

Required skills

• Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
• Transaction Monitoring (TM) frameworks, alert and case management.
• AML/CTF regulatory knowledge.
• Risk assessment and remediation.

What we offer

• Discounted ING Health Insurance.
• An additional Rest Day to support wellbeing.
• IMP ACT day for approved sustainability volunteering.