Key Account Management Partner
FICO · Melbourne
Job description
About the role
Join FICO’s Client Sales team to build relationships with senior client stakeholders, understand their most urgent business problems, and position FICO’s cutting‑edge analytics solutions. This role focuses on driving complex enterprise deals within the financial services sector.
Key responsibilities
- Build and nurture relationships with senior client stakeholders to uncover business challenges and articulate FICO’s capabilities.
- Research, shape, and propose solution opportunities in collaboration with internal sales, product, delivery, and marketing experts.
- Create comprehensive client business plans and lead complex deal negotiations to grow a stable pipeline.
- Engage in deal structuring and negotiation to protect existing business and win new contracts.
- Ensure client satisfaction with purchased solutions and FICO’s service quality.
- Collaborate with product development, marketing, pre‑sales, and delivery to influence future solution road‑maps.
Required profile
- Proven experience building relationships with senior clients in financial services or banking.
- Demonstrated success selling complex, enterprise‑level solutions.
- Consulting experience is a plus.
- Collaborative style with ability to engage diverse internal teams.
- Willingness to travel 25‑50%.
Required skills
- Strong consultative selling and relationship‑building abilities.
- Experience in complex deal negotiation and structuring.
What we offer
- Inclusive culture reflecting core values of ownership, customer delight, and respect.
- Opportunities for professional impact and development.
- Highly competitive compensation, benefits, and rewards programs.
- People‑first work environment with work‑life balance, employee resource groups, and social events.
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Published 2 hours ago
Expires 1 month from now
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FICO
Melbourne