Key Account Coordinator

About the role

Sandvik Mining in Perth is looking for an organised and proactive Key Account Coordinator to support its Key Account Management team. The role coordinates capital equipment order contracts, supports deliveries, manages documentation and assists with invoicing so customers get a seamless experience. It suits someone who enjoys working with people, managing multiple priorities and being part of a collaborative team.

Key responsibilities

• Coordinate capital equipment order contract deliverables from sale through to delivery and invoicing.
• Monitor order milestones, delivery schedules, dependencies and potential risks.
• Prepare and manage delivery scopes of work and customer-specific equipment modifications.
• Maintain accurate CRM, order management and account records.
• Coordinate invoicing documentation and liaise with Finance for timely billing.
• Prepare reports, maintain action registers and support audit-ready documentation.
• Collaborate with Supply Chain, Logistics, Product Support, Workshops, Service, Finance and Sales to meet customer commitments.
• Identify, manage and escalate risks, issues or delays affecting customer outcomes.
• Support Sandvik's commitment to safety, compliance and continuous improvement.

Required profile

• Experience in sales coordination, commercial administration, contract management, project coordination or a similar support role.
• Highly organised, able to manage multiple priorities and deadlines, with a strong focus on accuracy and attention to detail.
• Excellent communication skills and ability to build relationships with stakeholders across teams.
• Right to live and work in Australia; a pre-employment medical is required.
• A qualification in Business, Commerce, Project Management or a related discipline is desirable.

Required skills

• Comfortable with business systems and Microsoft Office applications.
• Exposure to CRM, ERP or order management systems is highly regarded.
• An understanding of contract delivery and commercial administration processes.

What we offer

• Competitive remuneration package.
• Salary sacrifice options and length of service recognition.
• Paid parental leave and flexible working options.
• Employee assistance program, employee referral programs and performance-based bonuses.
• Recognition and reward programs aligned to individual and business performance.