Junior Administration Assistant

About the role

Level Plumbing Lithgow is looking for an organised and reliable Junior Administration Assistant to join its office team. This is a permanent part-time position of 19.5 hours per week, based in Lithgow, with regular, consistent working hours.

Key responsibilities

• Answer calls and assist with customer enquiries
• Monitor emails and help with booking confirmations
• Enter and maintain customer and job information
• Filing, scanning, document preparation and data entry
• Assist with job records, purchase orders and invoice documentation
• Provide general administrative support to the office and wider team
• Learn Simpro and other business systems

Required profile

• At least six months' previous experience in administration, reception or a similar office-based customer-service role
• Professional and confident telephone manner
• Strong organisation and attention to detail, and a reliable, helpful approach
• Ability to follow procedures and maintain confidentiality
• Willingness to learn and ask questions when unsure

Required skills

• Good computer and data-entry skills
• Experience with Simpro, Microsoft 365, Xero or a trade-service business is an advantage but not essential

What we offer

• Permanent part-time position with 19.5 hours per week
• On-the-job training and support, including training in Simpro and other business systems
• Opportunity to develop administration and customer-service skills
• Pay under the applicable award, reviewed after six months