IT System Administrator

About the role

Talent International is recruiting on behalf of Country SA PHN, a not-for-profit organisation that improves access to quality healthcare in rural and regional South Australia. The Systems Administrator provides hands-on technical administration and operational support for the organisation's core information systems, infrastructure, applications and technology platforms, in line with organisational policies and the Information Security Management System. The role works under the direction of the Manager – Information Systems and covers day-to-day system operations, incident response and technical changes.

Key responsibilities

• Administer and maintain servers, operating systems, networks, applications, cloud services, integrations and related platforms
• Manage system configurations, identity and access, certificates, scheduled services and other technical dependencies
• Assess system performance, reliability, security and support needs and recommend improvements
• Monitor availability, performance, capacity, backups and security alerts, and resolve incidents and recurring issues
• Provide technical escalation support, coordinate vendor assistance and communicate outages and restoration activities
• Provide second-level technical support to the Information Systems Support Officer(s)

Required profile

• Minimum 5 years of experience in a similar role
• Demonstrated experience administering servers, operating systems, networks, applications and cloud platforms in a business environment
• Ability to diagnose and resolve complex incidents and implement approved technical changes
• Understanding of cyber security, privacy and confidentiality requirements
• Ability to write clear technical documentation and work within incident, change and risk management processes
• Strong organisational, problem-solving and communication skills, including explaining technical matters to non-technical people
• Ability to work with minimal supervision and manage competing priorities
• Satisfactory National Police Check and relevant pre-employment checks

Required skills

• Microsoft 365, Microsoft identity services and Microsoft server or cloud technologies
• Networking, backup and recovery, monitoring, patching, system hardening and least-privilege access

What we offer

• Competitive salary with additional NFP benefits such as salary packaging
• Five weeks' annual leave
• Up to two days working from home after probation
• Initial fixed-term contract until 30 June 2027, with extensions expected; the role is intended to become permanent within 2 years

The position is based at Mount Barker (first preference) or Black Forest or Nuriootpa.