IS Operations Analyst – Azure & Infrastructure

About the role

The IS Operations Analyst will manage day‑to‑day infrastructure operations and Azure platform administration across GWF’s cloud and on‑premises environments, ensuring services are secure, reliable and performant.

Key responsibilities

• Provide Azure platform administration and support for Windows Server, virtualization, SCCM/Intune, storage and recovery technologies.
• Monitor, troubleshoot and resolve incidents across on‑premises and cloud infrastructure, including patching, capacity planning and performance tuning.
• Act as Azure SME, overseeing Microsoft Entra ID, Azure Arc, identity management, security, governance and platform optimisation.
• Collaborate with IS Security, vendors and business stakeholders to align with security policies and deliver excellent service.

Required profile

• 7+ years experience as an Azure and Infrastructure Administrator.
• Bachelor’s degree in IT, Computer Science or equivalent.
• ITIL v4 Foundation certification or equivalent change and incident management experience (desirable).

Required skills

• Azure platform administration (compute, storage, networking, monitoring, backup, governance, RBAC, cost management, automation).
• Microsoft Entra ID / Active Directory, hybrid identity, MFA, Conditional Access.
• Windows Server administration, Hypervisor (Azure Local/Native), Azure Virtual Desktop.
• SCCM/Intune, VMware, Cisco networking.