Information Technology Administrator

About the role

Atmail is seeking a hands‑on IT Administrator to join its Corporate IT team. You will support employees, manage the Microsoft environment and keep internal systems secure, reliable and efficient while working remotely on Australian east‑coast business hours.

Key responsibilities

• Administer Microsoft Entra ID – user accounts, groups, permissions, conditional access and MFA.
• Manage Microsoft Intune – device enrollment, configuration, compliance and app deployment.
• Support Microsoft 365 services including Exchange Online, SharePoint, OneDrive and Teams.
• Handle employee onboarding and off‑boarding, ensuring proper provisioning and removal of accounts, devices and licences.
• Provide responsive IT support across locations, troubleshooting hardware, software, applications and connectivity issues.
• Maintain internal service‑management platforms, documentation, asset registers and knowledge‑base articles.

Required profile

• At least 3 years of hands‑on IT administration, systems administration or technical support experience.
• Strong practical experience with Microsoft Entra ID and Microsoft Intune.
• Solid Microsoft 365 administration skills (Exchange Online, SharePoint, OneDrive, Teams).
• Experience supporting Windows and macOS devices in a business environment.
• Good communication and customer‑service skills, able to assist both technical and non‑technical colleagues.

Required skills

• Microsoft Entra ID
• Microsoft Intune
• Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams)
• Windows and macOS device management
• PowerShell (optional)
• Zendesk, Jira Service Management, Atlassian products (optional)
• Amazon Connect (optional)
• Networking fundamentals – DNS, DHCP, VPN, TCP/IP

What we offer

• Fully remote, flexible work‑from‑home environment.
• Exposure to a broad range of modern Microsoft technologies.
• Opportunities to expand responsibilities and grow skills.
• Collaborative, innovative culture in a growing global tech business.