Import Sea Freight Operator

About the role

Mondiale VGL, a transport and logistics provider with operations in 19 markets, is looking for an experienced Import Sea Freight Operator to join its team and keep international cargo moving. The role sits at the heart of sea freight import operations, coordinating shipments from load port to final delivery so that every movement is accurate, efficient and on time. Positions are open to candidates based in Sydney or Melbourne.

Key responsibilities

• Track imports from origin to destination, spot delays early and keep people informed.
• Request, verify and check documents such as bills of lading, commercial invoices, packing lists and import permits so customs clearance is not delayed.
• Work in ICS and CargoWise One, updating milestones and keeping shipment records accurate.
• Keep shipping lines, overseas agents, customs brokers, the Fleet and Accounts teams and clients aligned.
• Resolve customs delays, document errors and misrouted cargo quickly.
• Ensure each shipment meets local and international customs, import/export and maritime requirements, including sea cargo automation.
• Stay organised during peak periods with tight deadlines and high volumes.

Required profile

• At least 3 years' experience in import sea freight operations within freight forwarding or logistics.
• Team-oriented with a positive attitude, strong organisational, problem-solving and multitasking abilities.
• Strong communication skills and the ability to work with different teams and stakeholders.
• High attention to detail and commitment to operational accuracy and client satisfaction.

Required skills

• Strong working knowledge of ICS and CargoWise One (CW1).
• Familiarity with sea cargo automation processes and common system-related issues.