HR Coordinator

About the role

Apiam Animal Health, a leading Australian veterinary group, is hiring a full-time HR Coordinator in South Melbourne. You will be the first point of contact for employees and managers, supporting them across the employee lifecycle from onboarding to changes and transitions. You will also look after BambooHR and the HR SharePoint site and help introduce automation and AI-assisted self-service. The role reports to the Head of HR and works closely with HR Business Partners, Payroll, IT and Veterinary teams.

Key responsibilities

• Be the first point of contact for HR enquiries, manage the HR inbox and ticketing system and resolve or escalate queries within agreed timeframes
• Process HR transactions across the employee lifecycle, including onboarding, offboarding, contract variations and employee changes
• Support payroll and compliance teams with accurate employee data, changes and documentation
• Maintain and administer BambooHR, including user access, workflows, forms and reporting, and support its integration with NetSuite
• Manage the HR SharePoint site, knowledge centre and policy library, keeping policies, procedures and templates current
• Identify and implement automation of routine HR processes, and develop AI-assisted query handling and self-service
• Support audit readiness and produce regular HR reporting
• Support colleagues in areas such as talent acquisition and WHS as needed

Required profile

• 2+ years' experience in HR administration, HR coordination or HRIS administration
• Experience managing a high volume of HR enquiries or a ticketing system, with strong attention to detail and discretion
• Knowledge of payroll compliance, awards and employment legislation, plus a willingness to support payroll and compliance teams
• A process-improvement mindset, experience with SharePoint or similar platforms, and curiosity about AI-assisted tools
• Tertiary qualification (preferred) in HR, business, information systems or a related field, or working towards one

Required skills

• BambooHR or a similar HRIS (implementation experience highly regarded but not essential)
• SharePoint

What we offer

• Professional development and study support across HR, payroll, WHS, talent acquisition and related areas
• Retail, travel, health and lifestyle discounts

To apply, submit a resume and a cover letter.