Hire Assistant – Equipment Hire Team

About the role

A builder's equipment hire team in Melbourne's inner east (Fairfield) is looking for an enthusiastic Hire Assistant to assist with all aspects of customer service. Experience with equipment is not essential, as all training is provided for a willing and able learner. The role suits someone with retail or hospitality experience who enjoys variety and has an interest in mechanics and/or trades, and who shows a strong customer service ethic.

Key responsibilities

• Dealing directly with customers and understanding and solving their equipment needs
• Basic administration of hire contracts
• Handover of equipment, including giving customers instructions for use
• Loading and unloading customers in the hire yard
• Assisting with preparing equipment for hire
• Delivery and collection of equipment from customer sites using company vehicles (drivable on a standard car licence)

Required profile

• Strong customer service ethic and enjoyment of solving problems
• Mechanically minded and enjoys working with your hands
• Able to communicate vital information efficiently while remaining personable
• Enthusiastic, self-motivated and proud of earning responsibility
• Current driver's licence with a good record (essential)

Any additional training required will be organised, paid and arranged for the right candidate. The position is full-time, five days per week, with a salary of $70-80k plus super.